The literature discussed is used as a basis for which this research can be supported. This exegesis therefore explores the theory surrounding virtual teams and the use of information models. However, can this process of learning the unwritten rules be fast-tracked by the use of information models? In this area of academia, minimal research has been focused on the use of external information sources within the online gaming world. This may dissuade new players from joining these game communities, and it may also cause undue stress to new players trying to learn these rules of play. With more and more new players entering these virtual worlds, opportunities for negative team behaviours are present when these new players do not abide by these rules of play. Often unknown and unobserved from the outside, these rules make up the foundation in which online play takes place. An important aspect within multiplayer online games are the unwritten rules of play.
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